--- title: Request a Change description: To enhance your experience with our product, please choose the “Request a Change” option. This will allow you to propose new functionalities or suggest modifications to the existing features and servi --- [Skip to content](https://docs.emtech.com/request-a-change#main-content) English Show submenu for translations [![logo](https://docs.emtech.com/hs-fs/hubfs/logo.png?width=150&height=30&name=logo.png)](https://docs.emtech.com/?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Go to Support Portal](https://futuremtech.atlassian.net/servicedesk/customer/portal/3/group/-1) [Go to Support Portal](https://futuremtech.atlassian.net/servicedesk/customer/portal/3/group/-1) How can we help you? - There are no suggestions because the search field is empty. 1. [EMTECH Knowledge Base](https://docs.emtech.com/?hsLang=en) 2. [I need help with an issue](https://docs.emtech.com/i-need-help-with-an-issue?hsLang=en) 3. [EMTECH Support Center](https://docs.emtech.com/i-need-help-with-an-issue?hsLang=en#emtech-support-center) # Request a Change To enhance your experience with our product, please choose the “Request a Change” option. This will allow you to propose new functionalities or suggest modifications to the existing features and services. ![](https://docs.emtech.com/hs-fs/hubfs/image-png-Feb-14-2025-05-06-36-8827-PM.png?width=385&height=413&name=image-png-Feb-14-2025-05-06-36-8827-PM.png) On the Change Request page, you will find several fields to complete: \- \*\*Summary\*\*: Provide a concise overview of the change you are proposing for the product or service. \- \*\*Description\*\*: Elaborate on the specifics of the change, detailing which product or service is affected. \- \*\*Product Affected\*\*: Choose the relevant product from the dropdown menu. \- \*\*Change Type\*\*: Indicate whether your request is for a Standard Change, Normal Change, or Emergency Change. Please note that Normal and Emergency Changes may require additional approvals from designated approvers. \- \*\*Urgency\*\*: Specify the urgency of the change, indicating how quickly you need it to be implemented. \- \*\*Change Risk\*\*: Assess and select the level of risk associated with your change request. \- \*\*Change Reason\*\*: State the reason for your proposed change. \- \*\*Customer Approvers\*\*: Enter the email addresses of the approvers from your organization, as this information is essential for any changes requiring further approval before implementation. 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