--- title: Product Service Details description: Service Details tab provides critical information about your product’s regulatory status, credentials, usage parameters, and subscribed APIs. You can securely manage your product credentials, track limits, and interact with APIs required --- [Skip to content](https://docs.emtech.com/service-details#main-content) English Show submenu for translations [![logo](https://docs.emtech.com/hs-fs/hubfs/logo.png?width=150&height=30&name=logo.png)](https://docs.emtech.com/?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Go to Support Portal](https://futuremtech.atlassian.net/servicedesk/customer/portal/3/group/-1) [Go to Support Portal](https://futuremtech.atlassian.net/servicedesk/customer/portal/3/group/-1) How can we help you? - There are no suggestions because the search field is empty. 1. [EMTECH Knowledge Base](https://docs.emtech.com/?hsLang=en) 2. [Beyond Sandbox](https://docs.emtech.com/beyond-sandbox?hsLang=en) 3. [Products](https://docs.emtech.com/beyond-sandbox?hsLang=en#products) # Product Service Details ## Service Details tab provides critical information about your product’s regulatory status, credentials, usage parameters, and subscribed APIs. You can securely manage your product credentials, track limits, and interact with APIs required ### License Status and Product Activation At the top of the Service Details tab, you’ll find: - **License Status** – Shows whether your product is *Active*, *Pending*, or *Inactive*. - **Activation Date** – Displays when your product became active. - **Product Status Message** – Confirms whether any further steps are required. ### Product Credentials The **Product Credentials** card contains secure login information used to authenticate API access. - **Product Name and Description** – Overview of your registered product. - **Client ID** – A unique identifier for API integration. - **Client Secret** – A masked credential (viewable when required) used with the Client ID for secure authentication. - **Reset Tokens Option** – Allows you to reset your credentials if they are compromised or need refreshing. ### Parameters This section provides key usage and limit information: - **Transactions Processed** – Number of transactions recorded. - **Total Amount/Value Processed** – Monetary value of transactions handled. - **Max No. of Transactions (Volume)** – Maximum number of transactions permitted. - **Number of Total Requests** – Maximum allowed API requests. - **Max Total Transaction Amount/Value** – Monetary ceiling for transactions per reporting period. - **Frequency Selector (Daily/Monthly/Yearly)** – Adjust view to see usage per day or per month or per year. ### Parameter Management Options: - **Request Limit Increase** – Submit a request to increase transaction/API request limits. - **Configure Alert Threshold** – Set thresholds for alerts when approaching limits on Transaction Value and Transaction Volume - **Request Period Extension** – Request extension for the current approved sandbox period. Enter the approved and expiry dates, select the desired sandbox exit date and provide a valid reason in the Comment section and send the request to the regulator. - **Request Exit** – Request product exit from the sandbox if you are not willing to test the product in the sandbox. ### Subscribed APIs This card lists the APIs your product is subscribed to. For example: - **API Name** – e.g., *Virtual Assets / Custodial Wallet Provider*. - **Description** – Explains the purpose, such as *“Regulatory reporting API for data involved in providing custodial wallet services.”* - **Expand Option** – Click on the side arrow to navigate to API details for documentation and usage information. - [Getting Started with EMTECH](https://docs.emtech.com/getting-started-with-emtech?hsLang=en#main-content) - [Start Here!](https://docs.emtech.com/getting-started-with-emtech?hsLang=en#start-here) - [User Management](https://docs.emtech.com/getting-started-with-emtech?hsLang=en#user-management) - [Company Profiles](https://docs.emtech.com/getting-started-with-emtech?hsLang=en#company-profiles) - [Billing & Subscriptions](https://docs.emtech.com/getting-started-with-emtech?hsLang=en#billing-subscriptions) - [Logo Update](https://docs.emtech.com/getting-started-with-emtech?hsLang=en#logo-update) - [Beyond Sandbox](https://docs.emtech.com/beyond-sandbox?hsLang=en#main-content) - [Introduction to Regulatory Sandbox](https://docs.emtech.com/beyond-sandbox?hsLang=en#introduction-to-regulatory-sandbox) - [Account Set up](https://docs.emtech.com/beyond-sandbox?hsLang=en#account-set-up) - [Sandbox Overview](https://docs.emtech.com/beyond-sandbox?hsLang=en#sandbox-overview) - [User Management on Beyond Sandbox](https://docs.emtech.com/beyond-sandbox?hsLang=en#user-management-on-beyond-sandbox) - [Products](https://docs.emtech.com/beyond-sandbox?hsLang=en#products) - [Get Ready](https://docs.emtech.com/beyond-sandbox?hsLang=en#get-ready) - [Applications](https://docs.emtech.com/beyond-sandbox?hsLang=en#applications) - [Requests](https://docs.emtech.com/beyond-sandbox?hsLang=en#requests) - [Periodic Reports](https://docs.emtech.com/beyond-sandbox?hsLang=en#periodic-reports) - [API Docs](https://docs.emtech.com/beyond-sandbox?hsLang=en#api-docs) - [Reports](https://docs.emtech.com/beyond-sandbox?hsLang=en#reports) - [Sandbox Billing](https://docs.emtech.com/beyond-sandbox?hsLang=en#sandbox-billing) - [Metrics Library](https://docs.emtech.com/beyond-sandbox?hsLang=en#metrics-library) - [Regulatory Library](https://docs.emtech.com/beyond-sandbox?hsLang=en#regulatory-library) - [Integrations](https://docs.emtech.com/integrations?hsLang=en#main-content) - [Sandbox FSP API Integration Playbook](https://docs.emtech.com/integrations?hsLang=en#sandbox-fsp-api-integration-playbook) - [Sandbox Reporting API Integration Guide](https://docs.emtech.com/integrations?hsLang=en#sandbox-reporting-api-integration-guide) - [Beyond Cash](https://docs.emtech.com/beyond-cash?hsLang=en#main-content) - [CBDC Innovation Kit](https://docs.emtech.com/beyond-cash?hsLang=en#cbdc-innovation-kit) - [Beyond Compliance](https://docs.emtech.com/beyond-compliance?hsLang=en#main-content) - [Onboarding to Beyond Compliance](https://docs.emtech.com/beyond-compliance?hsLang=en#onboarding-to-beyond-compliance) - [Overview](https://docs.emtech.com/beyond-compliance?hsLang=en#overview) - [Custom Frameworks](https://docs.emtech.com/beyond-compliance?hsLang=en#custom-frameworks) - [Requirements](https://docs.emtech.com/beyond-compliance?hsLang=en#requirements) - [Task Management](https://docs.emtech.com/beyond-compliance?hsLang=en#task-management) - [Task Configuration](https://docs.emtech.com/beyond-compliance?hsLang=en#task-configuration) - [Documents](https://docs.emtech.com/beyond-compliance?hsLang=en#documents) - [Data Management](https://docs.emtech.com/beyond-compliance?hsLang=en#data-management) - [Metrics Library](https://docs.emtech.com/beyond-compliance?hsLang=en#metrics-library) - [Dashboards](https://docs.emtech.com/beyond-compliance?hsLang=en#dashboards) - [Reports Management](https://docs.emtech.com/beyond-compliance?hsLang=en#reports-management) - [I need help with an issue](https://docs.emtech.com/i-need-help-with-an-issue?hsLang=en#main-content) - [EMTECH Support Center](https://docs.emtech.com/i-need-help-with-an-issue?hsLang=en#emtech-support-center) - [FAQs](https://docs.emtech.com/faqs?hsLang=en#main-content) - [Beyond Sandbox](https://docs.emtech.com/faqs?hsLang=en#beyond-sandbox) [![Chill listening crop-3](https://docs.emtech.com/hs-fs/hubfs/emtech_logo_blue.png?width=121&height=24&name=emtech_logo_blue.png "Chill listening crop-3")](https://www.emtech.com) Copyright © 2026, EMTECH Solutions Inc.